Frequently Asked Questions
General FAQs
CHENY manufactures stainless steel fluid equipment for food, beverage, dairy, biotechnology, pharmaceutical and fine chemical industries.
What equipment does CHENY manufacture?
Our catalog contains 11 products, from reactors and mixing tanks to emulsifying equipment, extraction tanks and concentration tanks.
Which industries do you serve?
Food, beverage, dairy, biotechnology, pharmaceutical and fine chemical processing.
Which materials are used for product-contact parts?
CHENY’s product documentation lists SS304 and SS316L stainless steel. Each product page gives the applicable material specification.
Are different vessel capacities available?
Vessel volume ranges are listed on each product page, including 50–5000 L for the reactor and 100–10000 L for the mixing tank.
Which heating methods are available?
The reactor specifications include electric, steam and water-bath heating. Other products have their own heating specifications.
Can mixing speed be adjusted?
The reactor and mixing tank specifications include frequency-conversion speed control. The speed range depends on the selected equipment.
Which products support vacuum operation?
Vacuum-related working conditions are specified for individual products, including reactors, emulsifying tanks and concentration equipment.
Where can I see the original equipment photographs?
Each product detail page includes four equipment photographs: main view, detail, assembly and application.
What information should an inquiry include?
Include the material, batch volume, viscosity, operating temperature, pressure or vacuum requirements, available utilities and preferred process.
How do I compare technical specifications?
Open the product pages or download the bilingual catalog. Both contain the CHENY’s product specifications.
What does the company’s service cover?
Product development, process design, manufacturing, finished-product inspection and after-sales service.
How is an inquiry handled?
The website records your inquiry and contact information in the company’s inquiry management system. You can also contact us by telephone.
How can I contact CHENY?
Call +86 15867768573. Service hours: 08:00–18:30.
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